The Challenge
Kochi Cafe, a beloved local coffee shop in Denver, faced ongoing frustrations with its internet service. High prices and unreliable connections from their previous provider were impacting operations. The owner shared these concerns with Kirk G., one of Starry's local field technicians and a regular customer at the shop.
The Solution
After hearing about the challenges, Kirk introduced the owner to Starry Business Internet, known for its affordability, reliability, and VIP-level customer support. Starry worked closely with the owner to understand the coffee shop's specific needs and developed a tailored solution featuring:
✅ Over 99.9% uptime for uninterrupted service.
✅ A simple internet only solution with affordable pricing.
✅ 300 Mbps download / 100 Mbps upload speeds.
✅ Installation within five days of contract signature.
The Results
The implementation of Starry Business Internet significantly enhanced Kochi Cafe’s operations and customer experience. With reliable, high-speed WiFi, customers spent more time in the cafe and increased their total spend. Additionally, the improved internet connection virtually eliminated POS downtime, ensuring smoother transactions and more efficient service.
The solution for Kochi Cafe worked so well, that Starry has created a template for business solutions based on the Kochi Cafe partnership.
